Level 3 Team Leader Apprenticeship

The role of a Team Leader/ Supervisor

Team Leaders and Supervisors are a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. are responsible for supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Find out more about the areas of responsibility in our brochure.