Operations and Departmental Manager Apprenticeship

Shaping Future Leaders

Level 5 Operations and
Departmental Manager Apprenticeship

This qualification aims to equip delegates with a wide range of professional and interpersonal skills and techniques necessary to perform effectively in middle and senior management roles.

This programme is aimed at practising middle managers and those aspiring to senior management who want to develop their core leadership and management skills.

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management. Those with 3 years’ of management experience can apply for Chartered Manager status through the CMI. 

Typically this apprenticeship will take 2 ½ years.

“Qualitrain has delivered hundreds of management qualifications within many different organisations and industrial sectors”

Course Overview: Key Skills and Knowledge

Organisational Performance - Delivering Results

Delivering results

Interpersonal excellence – Managing People and Developing Relationships

Managing people

Personal Effectiveness – Managing Self

Personal effectiveness



More information about the Core Knowledge, Skills and behaviours, and the entry requirements can be found here.

We also offer the Level 5 Operations and Departmental Manager Apprenticeship as part of our regularly run Open Programmes, which do not require a minimum cohort. Contact us for more information.