First Group Nominates Qualitrain

Transport giant First Group has nominated Qualitrain to receive recognition in the Railstaff Awards.

Founded in 2007, the Railstaff Awards celebrate the commitment and professionalism of all those who come together to deliver the railway. “Given these awards are very much aimed at rail employees,” said Qualitrain’s Alan Bates, “it is especially rewarding to have been nominated as an external supplier, and just goes to show how completely our training staff have become integrated into First Group’s working environment.”

“Many parts of our business face an uncertain future. A key element in better ensuring job security is within efficiency and improvement for the company. The key for us was to ensure our internal efforts to improve the way we work were understood and recognised by everyone through all departments, depots and outstations. The problem Qualitrain faced was born from training needs this task required. Qualitrain’s task was to train close to 400 people over numerous locations to a high standard in Business Improvement Techniques.”

Qualitrain have been unique in our experience in their willingness and ability to involve themselves deeply in the day to day processes of our company to enable a real solution to the training and business needs first put to them,” said First Group’s David Garrard.

“The Qualitrain team use a fantastic method of training based around a proactive team who are challenged in a ‘Dragon’s Den’ style scenario in a final bringing together of their newly learned skills. The aims of this refreshing approach are to empower the team, allow for active learning and to build confidence within Functional Skills as well as addressing the core elements of the Apprenticeship.

“Qualitrain has gone on to work extremely closely with our business over the past year delivering the requirements for the Apprenticeship in Improving Operational Performance via well-targeted but fun training sessions which have also successfully addressed training and improvement needs within the business, which we had jointly identified at the outset of the programme. We are now touching nearly 400 people fully trained in the basics of Business Improvement Techniques, which has shown an empowerment hike in our workforce, real quantifiable savings as well as theoretical savings that will be realised in the future.”